Shibbysays
patreon
Patreon is having issues with payments
🕑 Added 2018-08-02 21:55:37 +0000 UTC Well Shit.My friend got married this week so I was out of country for a bit celebrating with her- I came back and found that Patreon is having issues with some credit card payments going through successfully.
For me personally almost 500.00 has been declined (so far) this month due to this issue.
The problem seems to be because Patreon recently moved their banking servers to the UK - which can flag transitions as fraudulent. Patreon says they're working to correct this, but I'd like this to cause as little disruption as possible.
Not being paid for a month would suck a little bit. I'm sure you can imagine.
So, If you've noticed your credit card Patreon payment not going through, or you got a message from your bank - you have a few options:
You can update your payment info here: https://patreon.zendesk.com/hc/en-us/articles/203913769-How-do-I-update-my-payment-information-
You can change to PayPal which is having no problems.
You can call your bank and confirm the charge is not fraudulent.
I found a really awesome post by another patron explaining all this, in audio form at that!
https://www.patreon.com/posts/meta-update-your-20497247
Sorry for all the confusion, Once I go smack some shit around on overwatch for a bit, I'll be back to make announcements on upcoming live recordings and it will be hypno as usual!
-Shibby
Comments
Shibby Says
Thanks! Glad it went through ok, hopefully they resolve things oon.
Girardot
Everything still seems to be fine over here. Payment went through as usual. Sorry you're having issues with this thing though. That's got to be frustrating.
Shibby Says
Haha yeah, I got back from my friends wedding to a heads up from a few friends about the issue- checked and sure enough!
Jason Kelley
I got an email from Patreon that my card was declined. I panicked. “Am I poor?!?!?” Good to know it was a widespread thing and not just someone trying to steal my identity.
